What is OmniStudio in Salesforce?

OmniStudio in Salesforce

Omnistudio in salesforce is a powerful suite of tools within Salesforce that enables organizations to build highly customized, industry-specific digital experiences and streamline complex business processes with a low-code approach. … Read more

Configuring a Customized Email Notification for Interactive Steps in Salesforce with Spring 25 release

Configuring a Customized Email Notification for Interactive Steps in Salesforce with Spring 25 release

Configuring a Customized Email Notification for Interactive Steps in Salesforce with Spring 25 release is a new feature has been introduced that allows users to configure customized email notifications for … Read more

Welcome Email for New Internal Users – Spring’25 Release

Welcome Email for New Internal Users

Why First Impressions Matter? When a new user joins your organization, their onboarding experience sets the tone for their journey. A well-crafted welcome email can make all the difference, providing … Read more

New Enhancements to the Send Email Action in Salesforce Flows – Winter’25

Send Email Action

Amazing news, Flow Builder enthusiasts! Salesforce has rolled out a powerful update to the Send Email Action in Flow Builder, transforming how you manage email communications. What’s the Big Update … Read more

How Email-to-case associates the Contact to Case

Email to case

We saw how to set up an Email-to-Case in the previous article. Now we will learn how the system links a newly created case to a Contact. Salesforce’s Email-to-Case is … Read more