How Email-to-case associates the Contact to Case

Email to case

We saw how to set up an Email-to-Case in the previous article. Now we will learn how the system links a newly created case to a Contact. The Email-to-Case functionality’s … Read more

Email to Case in Salesforce

Email to Case

In this article, We will learn about the Email to Case feature in Salesforce and how it works. What is Email to Case? Email to case is one of the … Read more