How Email-to-case associates the Contact to Case

Email to case

We saw how to set up an Email-to-Case in the previous article. Now we will learn how the system links a newly created case to a Contact. Salesforce’s Email-to-Case is … Read more

About Salesforce

Salesforce

What is Salesforce? Salesforce is the widely used cloud-based CRM (Customer Relationship Management) software in the world. Marc Benioff, the company’s chairman, and CEO founded it in 1999. Salesforce.com is … Read more